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Certificate IV in Leadership and Management BSB40520





The BSB40520 Certificate IV in Leadership and Management is the perfect qualification for individuals looking to advance their people management skills, take on additional responsibilities in their current team, or progress into a leadership role.

Throughout this certification, you’ll learn to determine individual development needs and facilitate workgroup-level interactions. Additionally, you’ll learn about emotional intelligence and how it can influence team dynamics in the workplace. Problem-solving is also a core component of this course, where you’ll be equipped with the necessary skills to approach known and unknown problems in the workplace and find practical solutions.

Enrolling in the BSB40520 Certificate IV in Leadership and Management will teach you the essential skills to become an effective leader in your workplace. Don’t wait—take the first step towards leadership success and enrol in this certification today!


The Certificate IV in Leadership and Management BSB40520 qualification can provide a number of career and further study outcomes.

After completing this course you could explore some of the following careers:

  • Coordinator
  • Leading Hand
  • Supervisor
  • Team Leader

Gain knowledge and experience in areas such as:

  • Communicating effectively as a workplace leader
  • Leading effective workplace relationships
  • Leading team effectiveness
  • Implementing operational plans

Already have experience in Leadership and Management? Apply for RPL!


View the core and elective units that this qualification can be studied via online correspondence or via Recognition of Prior Learning (RPL).

Packaging Rules

Total number of units = 12

5 core units  plus

7 elective units,  of which:

  • 4 elective units must be selected from Group A
  • for the remaining 3 elective units:
  • up to 3 units may be selected from Groups A and B
  • if not listed, up to 2 units may be selected from a Certificate IV or above, from this or any other currently endorsed Training Package qualification or accredited course.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Core units

BSBLDR411 Demonstrate leadership in the workplace

BSBLDR413 Lead effective workplace relationships

BSBOPS402 Coordinate business operational plans

BSBXCM401 Apply communication strategies in the workplace

BSBXTW401 Lead and facilitate a team

Elective units

Group A

BSBCMM412 Lead difficult conversations

BSBCRT411 Apply critical thinking to work practices

BSBCRT413 Collaborate in creative processes

BSBFIN401 Report on financial activity

BSBLDR412 Communicate effectively as a workplace leader

BSBLDR414 Lead team effectiveness

BSBLDR521 Lead the development of diverse workforces

BSBOPS403 Apply business risk management processes

BSBPEF402 Develop personal work priorities

BSBSTR401 Promote innovation in team environments

BSBSTR502 Facilitate continuous improvement

BSBTWK401 Build and maintain business relationships

BSBWHS411 Implement and monitor WHS policies, procedures and programs

BSBWHS432X Contribute to organisational mental health response in the context of disruptive events

BSBXBD403 Analyse big data

BSBXBD404 Use big data for operational decision making

Group B

BSBCRT412 Articulate, present and debate ideas

BSBOPS401 Coordinate business resources

BSBOPS404 Implement customer service strategies

BSBOPS405 Organise business meetings

BSBPEF401 Manage personal health and wellbeing

BSBPEF403 Lead personal development

BSBPEF502 Develop and use emotional intelligence

BSBPMG430 Undertake project work

BSBSUS411 Implement and monitor environmentally sustainable work practices

BSBSUS412 Develop and implement workplace sustainability plans

BSBWRT411 Write complex documents

SIRXCEG004 Create a customer-centric culture


This qualification is designed for tomorrow’s aspiring leaders and managers, reflecting the dynamic and diverse nature of leadership roles across various industries within the Australian and global contexts. As businesses navigate through challenges such as digital transformation, remote work, and sustainability, there is a growing demand for leaders adept at managing teams and visionary thinkers capable of steering their organisations through change.


Emerging leaders taking this course will learn to harness a positive culture within remote teams, a trend accelerated by recent global events that have reshaped our work. Understanding the intricacies of virtual communication and fostering a supportive environment are critical skills for any leader in today’s increasingly digital workplace.

Adopting a change mindset is crucial as industries evolve at an unprecedented pace. This course encourages leaders to be agile, recognising opportunities for innovation and growth during times of change. Whether navigating through economic downturns or leveraging technological advancements, leaders with an entrepreneurial mindset can guide their teams and organisations to thrive in any scenario.

Well-being leadership is another vital aspect, emphasising the importance of balancing economic success with the well-being of employees, the community, and the environment. This holistic approach aligns with global movements towards sustainability and social responsibility, preparing leaders to make decisions that benefit their organisation and society.

Ethical leadership is paramount, especially in a landscape where pressures to perform can sometimes lead to compromised integrity. This course covers strategies for identifying and eliminating ethical blind spots and fostering a culture of transparency and trust within teams and across the organisation.

Finally, the triple bottom line approach integrates financial, social, and environmental considerations into business strategy, reflecting a growing trend towards sustainability. Leaders will learn to navigate the complexities of sustainable operations, ensuring their organisations are resilient, adaptable, and prepared for the future.

By enrolling in this course, you will be equipped with the skills and knowledge to lead with confidence, adaptability, and a forward-thinking mindset, ready to meet the demands of a rapidly changing world.

Delivery Pathways

3CIR is an authorised third party of Asset College (RTO #31718). We provide the following methods of study in line with their policies:

OPTION 1 – Study Online

Our standard online delivery option allows you to complete one unit per month for up to 12 months. During this time, you will have regular contact with a dedicated trainer to assist you with your studies. We recommend dedicating 20-25 hours per week to ensure you get the most out of your learning experience.

Our accelerated learning option may suit those with prior knowledge, skills or qualifications. This option allows you to complete two monthly units for up to six months. To succeed in this intensive program, we recommend dedicating 30-40 hours per week to your studies.

Upon successful enrolment, you will be granted access to our interactive and user-friendly eLearning platform. Each unit includes reading materials and a series of assessment activities that can be completed at your own pace and convenience. Start the enrolment process now to take the first step towards your educational goals with 3CIR.

OPTION 2 – Recognition of Prior Learning (RPL)
If you already have skills and experience relevant to this qualification, you may be eligible for RPL and receive your qualification with little or zero additional study. Contact us or complete an RPL Assessment Form to determine the right option. Watch our video here.

OPTION 3 – Study Online at our Facilities
You can complete the same course online at our training partner’s facilities using their resources and equipment at no extra cost. 3CIR and/or our training partner will have staff available to provide additional support if required. Note: Subject to availability, bookings are essential.

OPTION 4 – Study in Class
Although we do not generally offer courses in class, we can schedule a 5 or 10-day face-to-face workshop for groups of 5 or more students. Note that there may be additional work required following the workshop. Please contact us for more information on this option.

Software and Technical Requirements

Welcome to 3CIR, your bridge to quality education. To ensure a seamless learning experience with us, we must understand and meet the technical requirements for our courses. The guidelines below provide the necessary information for setting up your device for optimal learning.

Essentials for Your Learning Journey

  1.     Hardware Specifications:

A contemporary computer system could be a PC, Mac, or tablet.
An inbuilt or external speaker and microphone for auditory activities.

  1.     Internet Connectivity:

An active internet connection is vital to access course materials, tutorials, and online resources. Please take a look at our detailed technical specs to know more about browser compatibility.

  1.     Software Specifications:

 Microsoft Office suite, including Word and PowerPoint. Alternatively, Mac or tablet users can utilize equivalent software.
For those relying on tablet applications, ‘Pages’ or similar apps can be used to create documents. However, please make sure you convert them to PDF format before submission.

Detailed Device Specifications

For Windows Users (PC / Laptop / Tablet):

Operating System: Windows 7 or newer.
Browser: Updated version of Google Chrome.
Essential Software: Microsoft Office (Version 2010 or higher)
The most recent versions of Adobe Flash Player & Adobe PDF Reader.

For Apple Mac Users:

Operating System: Mac OS X 10.6 or above.
Browser: The latest version of Chrome or Safari.
Essential Software: Microsoft Office tailored for Mac (Version 2010 or higher).
The most recent versions of Adobe Flash Player & Adobe PDF Reader.

For Android Device Users:

Operating System: Android’s newest version.
Browser: Updated version of Google Chrome.

For iPhone & iPad Users:

Operating System: Latest iOS version.
Browser: Updated version of Google Chrome.
Special Note: If you’re an iPad or iPhone user, you’ll need to use a PC, laptop, or Dropbox account to upload documents for submission.

Thank you for ensuring your system meets our technical requirements. This guarantees a smoother educational experience and ensures that you can make the most of the tools and resources 3CIR has to offer. Happy learning!

Further Studies

After completing this qualification, you can explore further study through the following courses:


Choose the way you pay

Whether you’re studying online or obtaining your qualification through RPL, we provide several convenient options:

  • Direct Transfer
  • Credit
  • BPay
  • PayID
  • Paypal

Learn about your payment options or contact us today.

Payment Plans

Break down the cost of your qualification through our easy payment plan options.

PAYRIGHTPays your qualification upfront and creates a manageable plan spread over your nominated timeframe with fortnightly or monthly payment options.

AFTERPAY: Pay your fee over 6 weeks. No interest and no fees when you pay on time. This payment method has a maximum limit amount of $2000. Please let us know if you want to pay with AfterPay, and we will send you a personal link.

Frequently Asked Questions

The Certificate IV in Leadership and Management is perfect for those who want to develop their leadership and management skills, or for those who are looking to move into a leadership or management role. So, if you’re looking to boost your career prospects, the Certificate IV in Leadership and Management is a perfect choice!

A Certificate IV in Leadership and Management can lead to a variety of different jobs, depending on your specific interest and area of expertise. Some examples of positions that might be a good fit include human resources manager, sales manager, project manager, event coordinator, and small business owner/operator.

By studying online or through RPL. Which path you choose depends on your previous experience and commitment. Online study is great for those new to the space and who want to learn new skills. While Recognition of Prior Learning is great if you already have previous knowledge in the area. Take our free RPL assessment to see if you can save time on studying.

3CIR has trained instructors who are always available to answer your questions and provide you with advice when needed. They understand the importance of getting feedback, in the learning process and will make sure no student falls through the cracks!

Upgrading Students Nationally and Globally

Qualification Outcomes

The Certificate IV in Leadership and Management opens the door to a range of pivotal roles within various sectors. It prepares graduates for supervisory and management positions where leadership and strategic oversight are crucial. The knowledge and skills gained through this certification are particularly valued across diverse industries, reflecting the universal demand for competent leaders.

Most often employed as:

  • Supervisors, Team Leaders, and Team Managers are common roles for graduates, illustrating the program's emphasis on cultivating the abilities needed for effective team guidance and organisational contribution.

Top industries employing graduates:

  • Mining and Resources: This sector remains a significant employer, appreciating the leadership qualities and management capabilities of graduates for operational success.
  • Education and Training: This industry values the ability to lead educational teams and manage training initiatives, reflecting the broad applicability of management skills.

Construction and Professional Services: With stable growth expected in office management roles, graduates are well-positioned for opportunities in these areas, benefiting from the demand for operational and team leadership positions

Management Assistant 75%
Management Team Leader 70%
Orientation and Mobility Specialist 90%
People and Culture Adviser 90%
Office Junior 88%
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Training and assessment delivered under a third party arrangement with Asset College (RTO31718)

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