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Looking for an opportunity to kickstart your career in a business environment? Look no further than the Certificate III in Business BSB30120 qualification.
This certification offers vital skills and knowledge applicable across various industries, making it a valuable investment in your professional development. With this qualification, you’ll learn how to deliver quality customer service, implement workplace safety practices, and contribute effectively to your team’s output.
By enrolling in this Certificate III in Business BSB30120, you’ll gain the skills and knowledge necessary to thrive in a business environment and make valuable contributions to your team. So why wait? Take the first step towards a successful career and enrol in this qualification today!
Total number of units = 13
6 core units plus
7 elective units, of which:
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
Specialisations
This qualification can provide for specialisations. To achieve a specialisation, the following additional packaging rules must be adhered to:
Where the learner has achieved a specialisation in Customer Engagement, the job roles that relate to this qualification may include Customer Service Representative.
Where the learner has achieved a specialisation in Business Administration, the job roles that relate to this qualification may include Administrative Assistant.
Where the learner has achieved a specialisation in Medical Administration, the job roles that relate to this qualification may include Medical Receptionist and Medical Secretary.
Where the learner has achieved a specialisation in Records and Information Management, the job roles that relate to this qualification may include Records Assistant.
The achievement of a specialisation will be identified on testamurs as follows:
Core units
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
Elective units
Group A – Technology
BSBDAT201 Collect and record data
BSBOPS306 Record stakeholder interactions
BSBTEC201 Use business software applications
BSBTEC202 Use digital technologies to communicate in a work environment
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBTEC303 Create electronic presentations
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBWRT311 Write simple documents
BSBXCS301 Protect own personal online profile from cyber security threats
BSBXCS302 Identify and report online security threats
BSBXCS303 Securely manage personally identifiable information and workplace information
Group B – Business Competence
BSBESB302 Develop and present business proposals
BSBESB401 Research and develop business plans
BSBOPS302 Identify business risk
BSBPEF301 Organise personal work priorities
BSBPMG430 Undertake project work
BSBSTR301 Contribute to continuous improvement
BSBWHS332X Apply infection prevention and control procedures to own work activities
Group C – Teamwork and Relationships
BSBCRT412 Articulate, present and debate ideas
BSBLDR301 Support effective workplace relationships
BSBPEF302 Develop self-awareness
BSBXTW301 Work in a team
Group D – Customer and Client Engagement
BSBOPS304 Deliver and monitor a service to customers
BSBOPS305 Process customer complaints
BSBXDB301 Respond to the service needs of customers and clients with disability
ICTSAS305 Provide ICT advice to clients
SIRXCEG002 Assist with customer difficulties
SIRXCEG005 Maintain business to business relationships
SIRXMKT001 Support marketing and promotional activities
SIRXOSM003 Use social media and online tools
SIRXPDK001 Advise on products and services
Group E – Business Administration
BSBFIN301 Process financial transactions
BSBFIN302 Maintain financial records
BSBHRM416 Process payroll
BSBINS202 Handle receipt and dispatch of information
BSBOPS301 Maintain business resources
BSBOPS303 Organise schedules
BSBPUR301 Purchase goods and services
Group F – Medical Administration
BSBMED301 Interpret and apply medical terminology appropriately
BSBMED302 Prepare and process medical accounts
BSBMED303 Maintain patient records
BSBMED304 Assist in controlling stocks and supplies
BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
BSBMED401 Manage patient record keeping system
Group G – Records and Information Management
BSBINS302 Organise workplace information
BSBINS303 Use knowledge management systems
BSBINS307 Retrieve information from records
BSBINS308 Control records
BSBINS309 Maintain business records
This qualification equips you for a dynamic role within the evolving landscape of Business Services, reflecting the diverse job roles in this sector. As the Australian job market continues to advance, particularly in the aftermath of global challenges, the Certificate III in Business positions you at the forefront of this transformation. With an emphasis on developing versatile business, technology, and communication skills, this course prepares you for various procedural, clerical, administrative, and operational tasks in a digital-first environment.
The future of work is bright, with employment projected to rise across all industries, notably in services sectors such as Health Care and Social Assistance, Accommodation and Food Services, Professional, Scientific and Technical Services, and Education and Training. These areas are expected to drive more than three-fifths of the total employment growth by 2026, highlighting the increasing shift towards service-oriented roles in the Australian economy.
Digital proficiency and a solid business foundation position you to thrive in an economy where 91.7% of new jobs will demand post-school education. As roles evolve, the demand for skilled professionals in administrative, operational, and customer support capacities is set to grow, reflecting the broader digital transformation trends and the importance of technical and soft skills in the modern workplace.
Understanding the current labour market, the Certificate III in Business is more than just a qualification; it’s a stepping stone into a promising career path where versatility, adaptability, and technical prowess are rewarded. With employment rates improving and a notable shift towards a knowledge-based economy, the skills acquired through this course are more relevant than ever. The Australian Bureau of Statistics reports a healthy labour market with rising employment figures and a robust participation rate. At the same time, insights from Deloitte Access Economics highlight the resilience of the Australian job market despite economic fluctuations.
As we navigate through these changing times, the Certificate III in Business offers a pathway to participate in the business world and excel in it. By harnessing the latest in industry trends and labour market insights, 3CIR ensures that its graduates are well-prepared for the challenges and opportunities of tomorrow’s job market.
One might choose to study Certificate III in Business for many reasons. Perhaps they hope to start their own business one day, or they want to better understand how businesses operate. Alternatively, they may wish to work their way up the corporate ladder and think this would give them a good foundation. Whatever the reason, studying business can be extremely useful.
You can complete this qualification as an online student or have your qualification in weeks through RPL. While RPL is quicker and cheaper than online study, it does require you to have previous experience in the industry. See what you qualify for with our free RPL assessment.
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At 3CIR, we are proud to deliver the Certificate III in Business, a comprehensive program designed to equip participants with a solid foundation in business operations and technologies. This qualification is tailored for individuals aiming to excel in a corporate environment, enhancing their ability to perform a wide range of essential duties across procedural, clerical, administrative, and operational areas.
Our curriculum is focused on developing a versatile skill set, enabling learners to make informed discretionary decisions grounded in sound theoretical knowledge. Participants will gain expertise in business fundamentals and technology, making them influential team players and invaluable technical resources within their organisations.
Upon completing the program, graduates emerge as competent professionals ready to contribute significantly to the business world. By joining 3CIR for this qualification journey, participants are taking a decisive step towards achieving their career goals and becoming impactful business community members.
At 3CIR, we understand that adult learners have a wealth of experience and knowledge. Our approach is to complement and enhance your existing skill set, focusing solely on bridging the gaps necessary for you to excel. This means our courses are designed not to retread old ground but to accelerate your progression toward achieving formal qualifications.
Do you have prior experience in your field? 3CIR can help you swiftly turn that experience into a recognised qualification through Recognition of Prior Learning (RPL). Our streamlined RPL process is designed to acknowledge your existing expertise, allowing you to get qualified faster and more efficiently.
Step into the world of innovative online learning with 3CIR. Our courses are delivered interactive exercises designed to promote experiential learning. This approach ensures that you're not just passively absorbing information but actively engaging with the content meaningfully.
We pride ourselves on offering programs at the cutting edge of global trends and opportunities. Our course content is constantly updated with industry insights and crafted to ensure practical application in your professional journey. With 3CIR, you're always at the forefront, ready to tackle the challenges of tomorrow.
Our team of dedicated learning mentors is deeply committed to your academic and professional success. With extensive experience in adult education, our mentors provide personalised, high-quality support, guiding you every step of your learning journey.
3CIR sets itself apart by offering specialised resources and tools tailored specifically to your field of study. This unique provision ensures that you have a distinctive edge in your career, equipped with the knowledge and skills that are most relevant and in demand.
Our learners have busy lives, so we offer flexible learning options to fit your schedule. Whether you prefer to study early in the morning, late at night, or somewhere in between, our platform is accessible 24/7, allowing you to learn at your own pace.
This revised version enhances and expands upon the original content to provide a more detailed and engaging overview of what 3CIR offers prospective students.
Training and assessment delivered under a third party arrangement with Asset College (RTO31718)
Suite 676, 190 Oxford St, Bulimba, QLD 4171
Training and assessment delivered under a third party arrangement with Asset College (RTO31718)