Certificate III in Business BSB30120
Certificate III in Business BSB30120 online study
Looking for an opportunity to kickstart your career in a business environment? Look no further than the Certificate III in Business BSB30120 qualification.
This certification offers vital skills and knowledge that are applicable across various industries, making it a valuable investment in your professional development. With this qualification, you’ll learn how to deliver quality customer service, implement workplace safety practices, and contribute effectively to your team’s output.
By enrolling in this Certificate III in Business BSB30120, you’ll gain the essential skills and knowledge necessary to thrive in a business environment and make valuable contributions to your team. So why wait? Take the first step towards a successful career and enrol in this qualification today!
RPL - $900
Study online - $1750
The Certificate III in Business BSB30120 qualification can provide a number of career and further study outcomes.
After completing this course you could explore some of the following careers:
- Customer service advisor
- Data entry operator
- Clerical worker
- Payroll officer
- Office Clerk
Gain knowledge and experience in areas such as:
- Applying knowledge of WHS legislation
- Working effectively with diversity
- Contributing to team effectiveness
- Organising work priorities and development
Already have experience in Business? Apply for RPL and gain your qualification sooner!
View the core and elective units that this qualification can be studied via online correspondence or via Recognition of Prior Learning (RPL).
Total number of units = 13
6 core units plus
7 elective units, of which:
- 2 elective units must be selected from Group A
- 1 elective unit must be selected from Group B
- for the remaining 4 elective units:
- up to 4 units may be selected from Groups A – G
- if not listed, up to 3 units may be selected from a Certificate II, Certificate III or Certificate IV from this or any other currently endorsed Training Package qualification or accredited course.
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
This qualification can provide for specialisations. To achieve a specialisation, the following additional packaging rules must be adhered to:
- For specialisation in Customer Engagement , 4 elective units must be selected from Group D
- For specialisation in Business Administration , 4 elective units must be selected from Group E
- For specialisation in Medical Administration , 4 elective units must be selected from Group F
- For specialisation in Records and Information Management , 4 elective units must be selected from Group G.
Where the learner has achieved a specialisation in Customer Engagement, the job roles that relate to this qualification may include Customer Service Representative.
Where the learner has achieved a specialisation in Business Administration, the job roles that relate to this qualification may include Administrative Assistant.
Where the learner has achieved a specialisation in Medical Administration, the job roles that relate to this qualification may include Medical Receptionist and Medical Secretary.
Where the learner has achieved a specialisation in Records and Information Management, the job roles that relate to this qualification may include Records Assistant.
The achievement of a specialisation will be identified on testamurs as follows:
- BSB30120 Certificate III in Business (Customer Engagement)
- BSB30120 Certificate III in Business (Administration)
- BSB30120 Certificate III in Business (Medical Administration)
- BSB30120 Certificate III in Business (Records and Information Management).
BSBCRT311 Apply critical thinking skills in a team environment
BSBPEF201 Support personal wellbeing in the workplace
BSBSUS211 Participate in sustainable work practices
BSBTWK301 Use inclusive work practices
BSBWHS311 Assist with maintaining workplace safety
BSBXCM301 Engage in workplace communication
Group A – Technology
BSBDAT201 Collect and record data
BSBOPS306 Record stakeholder interactions
BSBTEC201 Use business software applications
BSBTEC202 Use digital technologies to communicate in a work environment
BSBTEC301 Design and produce business documents
BSBTEC302 Design and produce spreadsheets
BSBTEC303 Create electronic presentations
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBWRT311 Write simple documents
BSBXCS301 Protect own personal online profile from cyber security threats
BSBXCS302 Identify and report online security threats
BSBXCS303 Securely manage personally identifiable information and workplace information
Group B – Business Competence
BSBESB302 Develop and present business proposals
BSBESB401 Research and develop business plans
BSBOPS302 Identify business risk
BSBPEF301 Organise personal work priorities
BSBPMG430 Undertake project work
BSBSTR301 Contribute to continuous improvement
BSBWHS332X Apply infection prevention and control procedures to own work activities
Group C – Teamwork and Relationships
BSBCRT412 Articulate, present and debate ideas
BSBLDR301 Support effective workplace relationships
BSBPEF302 Develop self-awareness
BSBXTW301 Work in a team
Group D – Customer and Client Engagement
BSBOPS304 Deliver and monitor a service to customers
BSBOPS305 Process customer complaints
BSBXDB301 Respond to the service needs of customers and clients with disability
ICTSAS305 Provide ICT advice to clients
SIRXCEG002 Assist with customer difficulties
SIRXCEG005 Maintain business to business relationships
SIRXMKT001 Support marketing and promotional activities
SIRXOSM003 Use social media and online tools
SIRXPDK001 Advise on products and services
Group E – Business Administration
BSBFIN301 Process financial transactions
BSBFIN302 Maintain financial records
BSBHRM416 Process payroll
BSBINS202 Handle receipt and dispatch of information
BSBOPS301 Maintain business resources
BSBOPS303 Organise schedules
BSBPUR301 Purchase goods and services
Group F – Medical Administration
BSBMED301 Interpret and apply medical terminology appropriately
BSBMED302 Prepare and process medical accounts
BSBMED303 Maintain patient records
BSBMED304 Assist in controlling stocks and supplies
BSBMED305 Apply the principles of confidentiality, privacy and security within the medical environment
BSBMED401 Manage patient record keeping system
Group G – Records and Information Management
BSBINS302 Organise workplace information
BSBINS303 Use knowledge management systems
BSBINS307 Retrieve information from records
BSBINS308 Control records
BSBINS309 Maintain business records
This qualification reflects the role of individuals in a variety of Business Services job roles. It is likely that these individuals are establishing their own work performance.
Individuals in these roles carry out a range of routine procedural, clerical, administrative or operational tasks that require technology and business skills. They apply a broad range of competencies using some discretion, judgment and relevant theoretical knowledge. They may provide technical advice and support to a team.
Find out more detailed information here.
3CIR is an authorised third party of Asset College (RTO #31718). We provide the following methods of study in line with their policies:
OPTION 1 – Study Online
Our standard online delivery option allows you to complete one unit per month for up to 12 months. During this time, you will have regular contact with a dedicated trainer to assist you with your studies. We recommend dedicating 20-25 hours per week to ensure you get the most out of your learning experience.
Our accelerated learning option may suit those with prior knowledge, skills or qualifications. This option allows you to complete two monthly units for up to six months. To succeed in this intensive program, we recommend dedicating 30-40 hours per week to your studies.
Upon successful enrolment, you will be granted access to our interactive and user-friendly eLearning platform. Each unit includes reading materials and a series of assessment activities that can be completed at your own pace and convenience. Start the enrolment process now to take the first step towards your educational goals with 3CIR.
OPTION 2 – Recognition of Prior Learning (RPL)
If you already have skills and experience relevant to this qualification, you may be eligible for RPL and receive your qualification with little or zero additional study. Contact us or complete an RPL Assessment Form to determine the right option. Watch our video here.
OPTION 3 – Study Online at our Facilities
You can complete the same course online at our training partner’s facilities using their resources and equipment at no extra cost. 3CIR and/or our training partner will have staff available to provide additional support if required. Note: Subject to availability, bookings are essential.
OPTION 4 – Study in Class
Although we do not generally offer courses in class, we can schedule a 5 or 10-day face-to-face workshop for groups of 5 or more students. Note that there may be additional work required following the workshop. Please contact us for more information on this option.
After completing this qualification, you can explore further study through the following courses:
Choose the way you pay
Whether you’re studying online or obtaining your qualification through RPL, we provide several convenient options:
- Direct Transfer
Learn about your payment options or contact us today.
Break down the cost of your qualification through our easy payment plan options.
PAYRIGHT: Pays your qualification upfront and creates a manageable plan spread over your nominated timeframe with fortnightly or monthly payment options.
AFTERPAY: Pay your fee over 6 weeks. No interest and no fees when you pay on time. This payment method has a maximum limit amount of $2000. Please let us know if you want to pay with AfterPay, and we will send you a personal link.
Frequently asked questions
Why study Certificate III in Business?
One might choose to study Certificate III in Business for many reasons. Perhaps they hope to start their own business one day, or they want to better understand how businesses operate. Alternatively, they may wish to work their way up the corporate ladder and think this would give them a good foundation. Whatever the reason, studying business can be extremely useful.
What jobs can I get with a Certificate III in Business?
There are many jobs that you can get with a Certificate III in Business. Some of the most common positions include roles in marketing, accounting, human resources, and administration. Additionally, many businesses will also look for employees who have certification in business operations in order to carry out basic tasks such as data entry or customer service.
What study options are available to me?
You can complete this qualification as an online student or have your qualification in weeks through RPL. While RPL is quicker and cheaper than online study, it does require you to have previous experience in the industry. See what you qualify for with our free RPL assessment.
What support is provided for me to succeed?
3CIR has a team of dedicated trainers who are always available to answer any questions you might have and provide guidance. Just reach out and ask, we’re happy to help.