EOFY Sale On Now! 30% Off All Qualifications. Enrol Today!


Diploma of Leadership and Management BSB50420





Are you a natural leader with exceptional communication skills? Do you want to take your team to the next level?

Our Diploma of Leadership and Management BSB50420 is the perfect qualification for you. This course teaches practical leadership techniques that can be applied to any workplace, regardless of your industry or organisation. You’ll learn how to create effective workplace relationships and explore the role of emotional intelligence in team dynamics.

With this certification, you’ll be equipped to develop solutions to unforeseen problems and become a dynamic and resourceful leader. Whether you’re currently in a managerial position or aspiring to one, this course will help you refine and formalise your skills, making you an even more effective leader.

Enrol in the Diploma of Leadership and Management BSB50420 and take the first step towards unlocking your full leadership potential. Don’t wait; start building the skills necessary for successful leadership today!


The Diploma of Leadership and Management BSB50420 qualification can provide a number of career and further study outcomes.

After completing this course you could explore some of the following careers:

  • Office Manager
  • Legal Practice Manager
  • Information Services Manager
  • Operations Manager
  • Business Development Manager
  • Corporate Services Manager
  • Public Sector Manager
  • Transport Manager

Gain knowledge and experience in areas such as:

  • Managing effective workplace relationships
  • Developing and using emotional intelligence
  • Managing operational plans
  • Leading and managing team effectiveness

Already have experience in Leadership and Management? Apply for RPL and gain your qualification sooner!


View the core and elective units that this qualification can be studied via online correspondence or via Recognition of Prior Learning (RPL).

Packaging Rules

Total number of units = 12

6 core units  plus

6 elective units,  of which:

  • 4 elective units must be selected from the elective units listed below
  • for the remaining 2 elective units:
  • up to 2 units may be selected from the elective units listed below
  • if not listed, up to 2 units may be selected from a Certificate IV or above, from this or any other currently endorsed Training Package qualification or accredited course.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.

Core units

BSBCMM511 Communicate with influence

BSBCRT511 Develop critical thinking in others

BSBLDR523 Lead and manage effective workplace relationships

BSBOPS502 Manage business operational plans

BSBPEF502 Develop and use emotional intelligence

BSBTWK502 Manage team effectiveness

Elective units

BSBCMM412 Lead difficult conversations

BSBCRT512 Originate and develop concepts

BSBFIN501 Manage budgets and financial plans

BSBFIN502 Manage financial compliance

BSBHRM522 Manage employee and industrial relations

BSBHRM524 Coordinate workforce plan implementation

BSBHRM531 Coordinate health and wellness programs

BSBLDR521 Lead the development of diverse workforces

BSBLDR522 Manage people performance

BSBOPS501 Manage business resources

BSBOPS503 Develop administrative systems

BSBOPS504 Manage business risk

BSBOPS505 Manage organisational customer service

BSBPEF501 Manage personal and professional development

BSBSTR501 Establish innovative work environments

BSBSTR502 Facilitate continuous improvement

BSBSTR503 Develop organisational policy

BSBSUS511 Develop workplace policies and procedures for sustainability

BSBTWK501 Lead diversity and inclusion

BSBTWK503 Manage meetings

BSBWHS521 Ensure a safe workplace for a work area

BSBXBD501 Develop big data strategy

BSBXCM501 Lead communication in the workplace

BSBXDB501 Support staff members with disability in the workplace

BSBXDB502 Adapt organisations to enhance accessibility for people with disability

SIRXOSM007 Manage risk to organisational reputation in an online setting


This qualification is not just for the ambitious; it’s for those who are ready to take on the dynamic challenges of the modern workplace across diverse industries. As Australia’s job market evolves, with a significant tilt towards service industries such as healthcare, professional services, education, and accommodation, the role of skilled leaders has never been more crucial. The next five years are projected to witness a transformation, with all broad industries and occupational groups experiencing growth, emphasising the need for leadership acumen that spans various settings. With our diploma program, you can be confident that you’re equipping yourself with the skills and knowledge that are in high demand in today’s job market.

Leadership in this era is not just about guiding teams through the routine; it’s about innovating, adapting, and thriving in an environment where change is the only constant. A staggering 91.7% of new jobs demand post-school education, reflecting a shift towards knowledge and skill-intensive roles. High-level management and leadership skills are paramount, with roles in technology, healthcare, and professional services leading the growth.

Understanding the nuances of this shift, our diploma program is not just about theoretical knowledge; it’s about equipping you with a comprehensive skill set that includes strategic planning, effective communication, critical thinking, and emotional intelligence. These skills are not just desirable but essential as the workforce navigates through technological advancements, demographic changes, and global economic shifts. Our program is designed to make you a leader who can build positive cultures in remote teams, adopt change mindsets, focus on well-being leadership, eradicate ethical blind spots, and champion the triple bottom line approach. These competencies are not just nice to have; they’re critical as we move towards a future where leadership extends beyond profit, prioritizing ethical, environmental, and community outcomes alongside traditional business metrics. With our diploma program, you can feel prepared and capable to take on the challenges of the future.

As industries continue to evolve, the demand for leaders who can navigate and thrive in a changing landscape has never been higher. This diploma is your gateway to becoming such a leader, offering a curriculum that mirrors the future of work and prepares you for leadership roles that are yet to be defined. With an eye on the future, we offer a pathway beyond the traditional, making you a pivotal part of any organisation’s success in the dynamic business world.

Delivery Pathways

3CIR is an authorised third party of Asset College (RTO #31718). We provide the following methods of study in line with their policies:

OPTION 1 – Study Online

Our standard online delivery option allows you to complete one unit per month for up to 12 months. During this time, you will have regular contact with a dedicated trainer to assist you with your studies. We recommend dedicating 20-25 hours per week to ensure you get the most out of your learning experience.

Our accelerated learning option may suit those with prior knowledge, skills or qualifications. This option allows you to complete two monthly units for up to six months. To succeed in this intensive program, we recommend dedicating 30-40 hours per week to your studies.

Upon successful enrolment, you will be granted access to our interactive and user-friendly eLearning platform. Each unit includes reading materials and a series of assessment activities that can be completed at your own pace and convenience. Start the enrolment process now to take the first step towards your educational goals with 3CIR.

OPTION 2 – Recognition of Prior Learning (RPL)

If you already have skills and experience relevant to this qualification, you may be eligible for RPL and receive your qualification with little or zero additional study. Contact us or complete an RPL Assessment Form to determine the right option. Watch our video here.

OPTION 3 – Study Online at our Facilities

You can complete the same course online at our training partner’s facilities using their resources and equipment at no extra cost. 3CIR and/or our training partner will have staff available to provide additional support if required. Note: Subject to availability, bookings are essential.

OPTION 4 – Study in Class

Although we do not generally offer courses in class, we can schedule a 5 or 10-day face-to-face workshop for groups of 5 or more students. Note that there may be additional work required following the workshop. Please contact us for more information on this option.

Software and Technical Requirements

Welcome to 3CIR, your bridge to quality education. To ensure a seamless learning experience with us, we must understand and meet the technical requirements for our courses. The guidelines below provide the necessary information for setting up your device for optimal learning.


Essentials for Your Learning Journey


  1. Hardware Specifications: A contemporary computer system could be a PC, Mac, or tablet. An inbuilt or external speaker and microphone for auditory activities.
  1. Internet Connectivity: An active internet connection is vital to access course materials, tutorials, and online resources. Please take a look at our detailed technical specs to know more about browser compatibility.
  1. Software Specifications:

Microsoft Office suite, including Word and PowerPoint. Alternatively, Mac or tablet users can utilize equivalent software.
For those relying on tablet applications, ‘Pages’ or similar apps can be used to create documents. However, please make sure you convert them to PDF format before submission.


Detailed Device Specifications


For Windows Users (PC / Laptop / Tablet):
Operating System: Windows 7 or newer.
Browser: Updated version of Google Chrome.
Essential Software: Microsoft Office (Version 2010 or higher)
The most recent versions of Adobe Flash Player & Adobe PDF Reader.


For Apple Mac Users:
Operating System: Mac OS X 10.6 or above.
Browser: The latest version of Chrome or Safari.
Essential Software: Microsoft Office tailored for Mac (Version 2010 or higher).
The most recent versions of Adobe Flash Player & Adobe PDF Reader.


For Android Device Users:

Operating System: Android’s newest version.
Browser: Updated version of Google Chrome.


For iPhone & iPad Users:

Operating System: Latest iOS version.
Browser: Updated version of Google Chrome.


Special Note: If you’re an iPad or iPhone user, you’ll need to use a PC, laptop, or Dropbox account to upload documents for submission.

Thank you for ensuring your system meets our technical requirements. This guarantees a smoother educational experience and ensures that you can make the most of the tools and resources 3CIR has to offer. Happy learning!

Further Studies

After completing this qualification, you can explore further study through the following courses:


Choose the way you pay

Whether you’re studying online or obtaining your qualification through RPL, we provide several convenient options:

  • Direct Transfer
  • Credit
  • BPay
  • PayID
  • Paypal

Learn about your payment options or contact us today.

Payment Plans

Break down the cost of your qualification through our easy payment plan options.

PAYRIGHTPays your qualification upfront and creates a manageable plan spread over your nominated timeframe with fortnightly or monthly payment options.

AFTERPAY: Pay your fee over 6 weeks. No interest and no fees when you pay on time. This payment method has a maximum limit amount of $2000. Please let us know if you want to pay with AfterPay, and we will send you a personal link.

Frequently Asked Questions

There are many reasons to study leadership and management, regardless of whether you’re currently in a leadership role. Developing strong leadership skills can help you progress in your career, become more confident and assertive, and better equip you to deal with difficult situations. If you eventually want to move into a management position, studying leadership and management will give you a solid foundation to build.

There are many different types of jobs that you can get with a Diploma of Leadership and Management. Some examples include:

– human resources manager
– customer service manager
– project manager
– sales manager
– marketing manager
– event coordinator
– office manager
– retail store manager

There are two main approaches you can take when it comes time to pursue higher education. Online Study or Recognition of Prior Learning (RPL). Most of the decisions will come down to your level of experience in leadership positions. We always encourage people to try our free RPL assessment to see what learning modules they can obtain without studying and reduce the time it takes them to complete their qualification.

3CIR wants you to have all the tools possible when studying. Our trainers and assessors can provide advice and guidance to help in your learning. Those completing RPL can also reach out for information to better their application.

Upgrading Students Nationally and Globally

Qualification Outcomes

Upon completing the Diploma of Leadership and Management, individuals are primed for diverse and promising career paths. The skills and knowledge acquired pave the way for substantial roles in various sectors:

Prevalent Roles Among Graduates:

  • Professionals (29.6%): Graduates flourish professionally, leveraging their leadership and management acumen to drive organisational success.
  • Managers (25.4%)—Many graduates ascend to managerial positions, where they strategise, direct, and oversee team and business operations.
  • Clerical and Administrative Workers (19.7%) - Graduates also excel in clerical and administrative roles, optimising processes and supporting efficient workplace management.

Leading Industries for Graduates:

  • Education and Training (25.3%): Our graduates are in high demand within the education sector, contributing to the development and management of educational programs.
  • Public Administration and Safety (22%) - Graduates play critical roles in public administration, ensuring the smooth operation of governmental and safety organisations.
  • Health Care and Social Assistance (10.7%) - The health sector values our graduates for their ability to lead and manage within fast-paced and impactful environments.
Management Adviser 90%
Management Officer 95%
Management Associate 80%
Management Assistant 75%
Management Coordinator 100%
Asset College Logo | 3CIR

Training and assessment delivered under a third party arrangement with Asset College (RTO31718)

Our Leadership Posts


Other Leadership Courses