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Total number of units = 12
6 core units plus
6 elective units, of which:
Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.
Specialisations
This qualification can provide for specialisations. To achieve a specialisation, the following additional packaging rules must be adhered to:
The achievement of a specialisation will be identified on a testamur as follows:
Core units
BSBCRT411 Apply critical thinking to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace
Elective units
Group A – Self-development
BSBPEF401 Manage personal health and wellbeing
BSBPEF402 Develop personal work priorities
BSBPEF403 Lead personal development
BSBPEF502 Develop and use emotional intelligence
Group B – Leadership
BSBATSIM421 Support a positive and culturally appropriate workforce culture
BSBCMM411 Make presentations
BSBCMM412 Lead difficult conversations
BSBCRT412 Articulate, present and debate ideas
BSBCRT413 Collaborate in creative processes
BSBHRM413 Support the learning and development of teams and individuals
BSBLDR411 Demonstrate leadership in the workplace
BSBPEF501 Manage personal and professional development
BSBSTR401 Promote innovation in team environments
BSBXDB501 Support staff members with disability in the workplace
BSBXTW401 Lead and facilitate a team
Group C – Business Administration
BSBAUD412 Work within compliance frameworks
BSBHRM417 Support human resources functions and processes
BSBINS402 Coordinate workplace information systems
BSBOPS306 Record stakeholder interactions
BSBOPS401 Coordinate business resources
BSBOPS405 Organise business meetings
BSBPMG430 Undertake project work
BSBTEC401 Design and produce complex text documents
BSBTEC402 Design and produce complex spreadsheets
BSBTEC403 Apply digital solutions to work processes
Group D – Business Operations
BSBESB401 Research and develop business plans
BSBHRM415 Coordinate recruitment and onboarding
BSBINS401 Analyse and present research information
BSBMKG431 Assess marketing opportunities
BSBMKG433 Undertake marketing activities
BSBMKG434 Promote products and services
BSBOPS402 Coordinate business operational plans
BSBOPS403 Apply business risk management processes
BSBOPS404 Implement customer service strategies
BSBOPS406 Participate in organisational governance
BSBPRC402 Negotiate contracts
BSBSTR402 Implement continuous improvement
BSBSTR503 Develop organisational policy
BSBTEC405 Review and maintain organisation’s digital presence
SIRXMKT002 Use social media to engage customers
SIRXOSM005 Develop a basic website for customer engagement
SIRXSLS003 Achieve sales results
Group E – Sustainability
BSBSUS411 Implement and monitor environmentally sustainable work practices
BSBSUS412 Develop and implement workplace sustainability plans
BSBSUS413 Evaluate and report on workplace sustainability
BSBSUS511 Develop workplace policies and procedures for sustainability
CPPCMN4009 Develop team understanding of and commitment to sustainability
MSS015025 Develop a business case for sustainability improvements
Group F – Big Data
BSBXBD401 Capture and store big data
BSBXBD402 Test big data samples
BSBXBD403 Analyse big data
BSBXBD404 Use big data for operational decision making
BSBXBD405 Develop procedures for managing big data
BSBXBD406 Present big data insights
BSBXBD407 Protect big data integrity
BSBXBD408 Implement and review procedures for managing big data
Group G – Cyber Security
BSBXCS401 Maintain security of digital devices
BSBXCS402 Promote workplace cyber security awareness and best practices
BSBXCS403 Contribute to cyber security threat assessments
BSBXCS404 Contribute to cyber security risk management
BSBXCS405 Contribute to cyber security incident responses
Group H – Financial Administration
BSBFIN301 Process financial transactions
BSBFIN302 Maintain financial records
BSBFIN401 Report on financial activity
BSBHRM416 Process payroll
BSBPRC406 Conduct e-procurement
FNSACC312 Administer subsidiary accounts and ledgers
FNSACC411 Process business tax requirements
FNSACC412 Prepare operational budgets
FNSTPB402 Establish and maintain payroll systems
Group I – Records and Information Management
BSBINS402 Coordinate workplace information systems
BSBINS408 Provide information from and about records
BSBINS409 Maintain and monitor digital information and records
BSBINS410 Implement records systems for small business
BSBINS502 Coordinate data management
BSBINS504 Maintain digital repositories
Group J – Procurement
BSBPMG427 Apply project procurement procedures
BSBPRC401 Plan procurement
BSBPRC402 Negotiate contracts
BSBPRC403 Conduct international procurement
BSBPRC406 Conduct e-procurement
PSPPCM006 Select providers and develop contracts
PSPPCM007 Manage contracts
PSPPCM011 Plan to manage a contract
PSPPCM018 Conduct demand and procurement spend analysis
This qualification mirrors the evolving roles and responsibilities within the dynamic Business Services sector, reflecting the pivotal role of professionals in navigating today’s fast-paced business environments. These roles are characterised by a blend of leadership, operational, and administrative competencies tailored to meet the supervisory demands of the modern workplace.
As the backbone of the Australian economy, the Business Services industry offers a multitude of career pathways ranging from operations and project management to marketing, HR, and beyond. This sector thrives on innovation, requiring individuals to exhibit a robust mix of technical skills, critical thinking, and adaptability. With digital transformation accelerating across industries, there’s a growing demand for professionals leveraging technology to drive business efficiency and effectiveness.
Professionals in this field are expected to manage complex administrative and operational tasks, demonstrating self-management and problem-solving skills. They must apply solutions to unpredictable problems, analyse information from diverse sources, and provide leadership and guidance to their teams. The ability to adapt to changing business needs and technologies is paramount, making continuous learning and skill development essential.
The Certificate IV in Business BSB40120 prepares students for these challenges. It offers a comprehensive curriculum that encompasses the development of advanced administrative skills, an understanding of WHS policies, proficiency in managing projects, and techniques for enhancing customer engagement. By completing this qualification, students position themselves as valuable assets to any organisation, capable of contributing to strategic objectives and enhancing operational efficiency.
The Certificate IV in Business will provide you with essential skills and knowledge in a number of key areas, including project management, team development, customer service relations and budgeting. You will also develop your understanding of how businesses operate within the wider context of the global marketplace. It is ideal for those who aspire to work in management roles, including small business owners, human resources professionals, marketing coordinators and administrators.
There is a range of jobs that you can get with a Certificate IV in Business. Some of these jobs include office administrator, accounts payable officer, human resources coordinator, and marketing assistant. With this qualification, you will be able to work in a variety of businesses and industries.
Our trainers are available with advice any time you need help completing a learning module. If you’re in the RPL process, we provide guidance on the right documentation you need to get the outcome you want. Whatever it is, we’re here to help!
Upon completing a Certificate IV in Business, individuals are equipped with the skills to pursue a variety of career paths. The statistical employment outcomes demonstrate a high demand for skills developed through this certification, notably within several key sectors. Specifically, individuals often find employment as:
Graduates have found opportunities across a diverse range of industries, with the top sectors being:
Moreover, the growth in these areas is projected to continue, ensuring that graduates have access to numerous opportunities. The Certificate IV in Business specifically prepares individuals for roles such as Administration Officer, Administrative Team Leader, Assistant Business Analyst, Assistant Security Analyst, and Business Development Assistant. These positions leverage the broad set of skills and knowledge acquired through the course, from digital technologies and complex document preparation to relationship building and project work.
At 3CIR, the Certificate IV in Business program is meticulously designed to bridge the gap between academic learning and practical business skills. The course is aimed at individuals who are expected to perform a variety of specialised and complex tasks, including administrative and operational roles that necessitate a high level of self-improvement and leadership skills.
Participants are trained to handle supervisory responsibilities effectively, making them invaluable assets within their organisations. They are the unheralded champions who ensure teams function smoothly, demonstrating leadership by guiding and supporting their peers towards achieving collective goals.
The curriculum covers critical thinking, digital collaboration, business relationship building, workplace health and safety policies, writing complex documents, and communication strategies. Elective units allow for customisation of the learning experience to suit individual career goals, with options including organising business meetings, undertaking project work, and developing personal work priorities.
This comprehensive approach ensures that graduates are not only well-prepared for current roles but are also equipped with the adaptability and innovative thinking needed for long-term career development. Through a blend of theoretical knowledge and practical application, the program aims to produce leaders and innovators who will drive success in the Business Services sector.
At 3CIR, we understand that adult learners have a wealth of experience and knowledge. Our approach is to complement and enhance your existing skill set, focusing solely on bridging the gaps necessary for you to excel. This means our courses are designed not to retread old ground but to accelerate your progression toward achieving formal qualifications.
Do you have prior experience in your field? 3CIR can help you swiftly turn that experience into a recognised qualification through Recognition of Prior Learning (RPL). Our streamlined RPL process is designed to acknowledge your existing expertise, allowing you to get qualified faster and more efficiently.
Step into the world of innovative online learning with 3CIR. Our courses are delivered interactive exercises designed to promote experiential learning. This approach ensures that you're not just passively absorbing information but actively engaging with the content meaningfully.
We pride ourselves on offering programs at the cutting edge of global trends and opportunities. Our course content is constantly updated with industry insights and crafted to ensure practical application in your professional journey. With 3CIR, you're always at the forefront, ready to tackle the challenges of tomorrow.
Our team of dedicated learning mentors is deeply committed to your academic and professional success. With extensive experience in adult education, our mentors provide personalised, high-quality support, guiding you every step of your learning journey.
3CIR sets itself apart by offering specialised resources and tools tailored specifically to your field of study. This unique provision ensures that you have a distinctive edge in your career, equipped with the knowledge and skills that are most relevant and in demand.
Our learners have busy lives, so we offer flexible learning options to fit your schedule. Whether you prefer to study early in the morning, late at night, or somewhere in between, our platform is accessible 24/7, allowing you to learn at your own pace.
This revised version enhances and expands upon the original content to provide a more detailed and engaging overview of what 3CIR offers prospective students.
Training and assessment delivered under a third party arrangement with Asset College (RTO31718)
Suite 676, 190 Oxford St, Bulimba, QLD 4171
Training and assessment delivered under a third party arrangement with Asset College (RTO31718)