Certificate II in Workplace Skills BSB20120
Looking to gain some office administration skills and enter into the business world?
This Certificate II in Workplace Skills BSB20120 qualification reflects the role of individuals in a variety of junior administrative positions who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context. Individuals in these roles generally work under direct supervision.
The Certificate II in Workplace Skills BSB20120 qualification can provide a number of career and further study outcomes.
After completing this course you could explore some of the following careers:
- Administration assistant
- Clerical worker
- Data entry operator
- Information desk clerk
- Office junior
Gain knowledge and experience in areas such as:
- Ensuring the health and safety of self and others
- Delivering quality service to customers
- Communicating in the workplace
- Working effectively with others
- Creating and using spreadsheets
Already have experience in Business? Apply for RPL and gain your qualification sooner!
This qualification also reflects the role of individuals who have not yet entered the workforce, and are developing the necessary skills in preparation for work.
Find out more detailed information here.